Filter by

  • Kennedy, L

    UNION CITY, TN | 2015 Buick Enclave
    Confirmed Service Review
    July 5, 2026
    I went in for an oil change and requested that they check out the windshield washer fluid pump. The employee did as I asked and confirmed that the pump would need to be replaced. He told me what would need to happen and quoted a labor cost. The oil change and inspection were completed promptly, as always.

    Response from HERMAN JENKINS MOTORS, INC.

    July 6, 2026
    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

  • Clayton, C

    RIDGELY, TN | 2018 Chevrolet 1500 Silverado
    Confirmed Service Review
    July 2, 2026
    Excellent service

    Response from HERMAN JENKINS MOTORS, INC.

    July 3, 2026
    Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.

  • Becerra, F

    MC KENZIE, TN | 2024 GMC Sierra 1500
    Confirmed Service Review
    June 27, 2026
    They wanted to accuse me of something I didn't know about damage to a vehicle

    Response from HERMAN JENKINS MOTORS, INC.

    July 1, 2026
    We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

  • Atterberry, B

    FULTON, KY | 2022 Chevrolet Equinox
    Confirmed Service Review
    June 26, 2026
    Larry greeted us by name and made sure we were comfortable while we waited. The mechanics were polite and did a wonderful job. They did exactly what I asked them to do and did not try telling me I needed this or that. Very professional staff!

    Response from HERMAN JENKINS MOTORS, INC.

    June 27, 2026
    Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!

  • Casey, F

    MARTIN, TN | 2024 Chevrolet Equinox
    Confirmed Service Review
    June 26, 2026
    Everything was handled by braydon

    Response from HERMAN JENKINS MOTORS, INC.

    June 27, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herman Jenkins Motors, INC.. If you have any further questions, please give us a call. We're always happy to help!

  • JUSTIN L

    KENTON, TN | 2026 Chevrolet Trax
    Confirmed Sales Review
    June 19, 2026
    No pressure laid back experience. Jordan and Wes were very nice and treated me like they’ve known me for years.

    Response from HERMAN JENKINS MOTORS, INC.

    June 21, 2026
    Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

  • Lofton, B

    RIVES, TN | 2024 Chevrolet Traverse
    Confirmed Service Review
    June 12, 2026
    Covenant , easy to make an appointment, nice waiting area, asked if I needed anything while waiting. Waiting was not long. Jenkins is a great place to do business.

    Response from HERMAN JENKINS MOTORS, INC.

    June 14, 2026
    Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

  • Flippo, D

    SOUTH FULTON, TN | 2020 GMC 1500 Sierra
    Confirmed Service Review
    June 12, 2026
    It was great!!!

    Response from HERMAN JENKINS MOTORS, INC.

    June 14, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herman Jenkins Motors, INC.. If you have any further questions, please give us a call. We're always happy to help!

  • Nall, S

    UNION CITY, TN | 2008 Chevrolet Silverado
    Confirmed Service Review
    June 11, 2026
    Brayden always helps us out and gives us updates. The other service representative Adam isn’t helpful at all. He is always rude to people.

    Response from HERMAN JENKINS MOTORS, INC.

    June 13, 2026
    Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

  • Fair, S

    NEWBERN, TN | 2021 GMC Yukon
    Confirmed Service Review
    June 10, 2026
    Everyone that I dealt with great

    Response from HERMAN JENKINS MOTORS, INC.

    June 11, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herman Jenkins Motors, INC.. If you have any further questions, please give us a call. We're always happy to help!